Introduction:

Our hospital or doctors booking engine provides a convenient platform for patients to schedule appointments and make bookings for medical services. This Payment Policy outlines the guidelines and procedures related to payment for these services.

Payment Methods:

We accept various payment methods, including credit cards, debit cards, electronic fund transfers, and other electronic payment options.

The specific payment methods available will be displayed on our booking platform, and users can choose their preferred option during the payment process.

Pricing and Fees:

The prices displayed for medical services on our booking engine are inclusive of applicable taxes and fees, unless otherwise stated.

Any additional fees, such as consultation fees, procedure fees, or service charges, will be clearly communicated to the patient before confirming the booking.

Payment Authorization:

By providing your payment information and confirming the booking, you authorize us to charge the specified amount for the selected medical service.

In cases where the exact cost of the service cannot be determined in advance, such as for complex procedures or ongoing treatments, an estimate will be provided, and you will be billed accordingly.

Cancellation and Refunds:

Cancellation policies may vary depending on the specific hospital or doctor. The cancellation policy will be clearly stated during the booking process.

If a cancellation is permitted within the specified timeframe, refunds will be processed according to the refund policy of the hospital or doctor.

Refunds, if applicable, will be credited back to the original payment method used for the booking.

Security and Privacy:

We prioritize the security and privacy of your payment information. We employ industry-standard security measures to protect your data and ensure secure transactions.

Your payment details will be encrypted and transmitted securely to prevent unauthorized access or misuse.

Disputes and Complaints:

If you encounter any issues related to payments, billing, or refunds, please contact our customer support team as soon as possible.

We will work diligently to address and resolve any concerns or disputes in a timely manner.

Changes to Payment Policy:

We reserve the right to modify or update our Payment Policy at any time. Any changes will be communicated on our website or through other appropriate channels.

Conclusion:

Our Payment Policy for the hospital or doctors booking engine ensures transparency and clarity regarding payment procedures for medical services. By adhering to these guidelines, we aim to provide a seamless and secure payment experience for our users while facilitating access to quality healthcare services.