Introduction:

Our hospital or doctors booking engine offers a convenient platform for patients to schedule appointments and make bookings for medical services. This Cancellation Policy outlines the guidelines and procedures related to cancellations of bookings made through our platform.

Cancellation Timeframe:

The allowable cancellation timeframe is before 8Hr OR may vary depending on the specific hospital or doctor.

Cancellation Process:

To cancel a booking, you must contact On Whats app our customer support team or use the designated cancellation feature on our booking platform.

Provide the necessary details, including your booking reference number, name, and date of the scheduled appointment.

Cancellation Fees or Penalties:

.only 60% Amount refundable if you cancel your Booking after 1 day.

100% amount refundable if you cancel within 1 hr of booking.

Some hospitals or doctors may have a cancellation fee or penalty for appointments canceled outside the designated cancellation timeframe.

The applicable fee or penalty, if any, will be clearly stated in the cancellation policy provided during the booking process.

If a cancellation fee applies, it will be deducted from any refund due to you.

Refund Policy:

Refunds for canceled bookings are subject to the refund policy of the specific hospital or doctor.

If you cancel within the allowable cancellation timeframe, you may be eligible for a full or partial refund, depending on the refund policy.

Refunds, if applicable, will be processed according to the refund policy of the hospital or doctor and will be credited back to the original payment method used for the booking.

Non-Refundable Services:

Certain medical services or procedures may be marked as non-refundable. This means that if you choose to cancel the booking, no refund will be provided.

Non-refundable services will be clearly indicated during the booking process, and you will be notified of their non-refundable status before confirming the booking.

Changes to Cancellation Policy:

We reserve the right to modify or update our Cancellation Policy at any time. Any changes will be communicated on our website or through other appropriate channels.

Conclusion:

Our Cancellation Policy for the hospital or doctors booking engine ensures transparency and clarity regarding the cancellation of bookings made through our platform. By adhering to these guidelines, we aim to provide a fair and consistent approach to cancellations while facilitating a smooth and convenient booking experience for our users.